Poor Maintenance Case Studies

Poor maintenance can lead to bad efficiency, increased running costs, increased co2 emissions, service call outs, higher repair costs, early equipment failure, lack of cooling/heating, bad smells and in extreme circumstances illness.

If you don't have your system properly maintained the chances are you will be requiring an urgent call out along with all the others that have not had theirs maintained, invariably you will end up paying a premium to any company that is available taking your chance that they are good and honest; like any industry not everyone is.

Poor Maintenance Condensers

Here are some examples of air conditioning condensers that require maintenance.

Poor Maintenance Evaporators

Here are some examples of air conditioning indoor units that require maintenance.

2 of these are in commercial kitchens and 1 in a dentist surgery - clearly unacceptable.

When the filters become very blocked the dirty air works its way around the filt...Read More

Poor Maintenance Drainage

One of the most common call outs is water leaking. When systems aren't maintained dirt can build up and if not flushed through block the drains or condensate pumps.

Here is a perfect example of how a build up can cause a blockage.

Testimonial

As I found out from their website, AC Solutions also have an office in central London so I chose them based on the previous recommendations and the ... 2012 - Ms N.P, Residential customer, London, SW11

AC Solutions fitted a single air conditioner in our small loft with all the efficiency and helpfulness others have described. It worked well as an ... 2011 - Mr & Mrs C.G, Residential customer, London, W5

This company was everything the previous reviews have reported - and more. Their main concern was that we should be COMPLETELY satisfied and would ... 2011 - Mr & Mrs A.M, Residential customer, London, W3

I found this company here on Which? Local and went by redfuchia's recommendation (with some quotes from other companies). They were exactly as redf ... 2010 - Mrs M.O'B, Residential customer, Hertfordshire, HP5

Thank you so much for all the trouble you and the team have taken - I will be forever grateful - and that is quite apart from how delighted we are ... 2011 - Mrs A.M, - Residential customer

As I said we are extremely happy with the works done. If you would like me to write a letter of recommendation or to be available on the telephone ... 2011 - Mr P.D, London Ultrasound, London, W1

Air conditioning installed in 3 rooms in our bungalow, via 3 loft units with ceiling grilles & 1 outside unit.

All dealings wit ... 2010 - Mrs S.R, - Residential customer, EN6

Cansdales commented that [they] were very pleased with the way you conducted the job.

... 2010 - Mr N.T, Intergrity Tech, Hertfordshire, WD18

I found this firm to be somewhat unique for this day and age. Firstly there were no high pressure salesmen, just very knowledgeable technical advic ... 2010 - Mr A.B, Residential customer, Berkshire, MK18

Overall I have been very impressed indeed with the quality of your work.

... 2012 - Mr P.L, Curry Popeck Solicitors, HA3

It's been almost a year since the aircon for us was installed and it's been wonderful. It's really helped X's breathing issues.

... 2012 - Mr J.T, Residential customer, Hertfordshire, HA4

All dealings with DACS were helpful & courteous, from initial visit through to estimate, specifications & installation. The workmen were qu ... 2010 - Mrs S.R, - Residential customer, EN6

Wonderful service – pleasant staff
What more can I say?

... 2013 - Mr G.C, Kings Blount Village Hall, OX23

I would like to let you know that the staff are very pleased with the air con units, they are both working extremely well now - and if they are hap ... 2011 - Ms H.R, Facilities Manager for several Schools

We have been very happy with our system that was installed in December 2011 and would be very happy to recommend AC Solutions in the future.

... 2013 - Mr J.K, The Digital Office, Hertfordshire, WD24

I am happy with the installation and with all aspects of your service. The units are unbelievably quiet. Many thanks.

... 2010 - Mrs B.H, Residential customer, Hertfordshire, AL8

We have always been very satisfied with the excellent service we’ve had, from installation to after-sales support (and we’ve posted a r ... 2013 - Mr & Mrs G, London, W5

We are always impressed with your customer service and the standard of the work carried out. Do not wish to look elsewhere even for a cheaper optio ... 2013 - Mrs J.D, Wenta Business Centre, WD24

Very pleased with our working together so far and look forward to doing more as business grows.

... 2013 - Mr G.C, Ivanhoe - Various Schools

Very pleased to have used you. Very professional and customer focused service. Very competent installers.

... 2013 - Mr N.L, Residential customer, Hertfordshire, WD7

Very professional and friendly. Work around us whilst we still trade.

... 2013 - Ms P.J - Senova Dental Studios, WD17

Which recommended traders - Professional and fulfilled brief in an efficient manner- Excellent communications. Most certainly use services again &n ... 2013 - Mr R.M, Residential customer, London, W13

The guys were great with the installation, although I wasn't around to annoy them, leaving the house very tidy and clean each night and finishing p ... 2014 - Mr A.H, Residential customer, London, NW3

I wanted to say thanks to you and your team for doing such an amazing job. The pipe work is lovely and neat and I am looking forward to worki ... 2014 - Mr M.C, Residential customer, Hertfordshire, AL2

Richard, I’d just like to thank you and the installation team for an excellent service all round. All seems to be working ok keeping th ... 2014 - Mr R.W, Residential customer, Hertfordshire, HA4

Thanks for the help this morning, Richard was great!

... 2014 - Mr S.J, Building Services Manager, London, W3

Now that the really cold weather has finally arrived we have discovered the additional value of our air conditioning system. As you had sugge ... 2012 - Mrs A.M, Residentail customer, London, W3

Thankyou very much for the professional job carried out at Luton Hoo. It is a real pleasure handing a job over to a contractor and not having them ... 2009 - Mr J.S, Luton Hoo, Bedfordshire, LU1

Very nice job, thank you once again for all your help!

... 2009 - Mr E.G, Phones4u, Various locations

Delighted with the work and hows its operating

More than happy to provide references in future and will be reaching out when we cons ... 2011 - Mr M, Residential customer, Hertfordshire, HA6

The entire business was conducted in a professional, polite and friendly manner. A pleasure to do business with you.

... 2013 - The Sir Jules Thorn Charitable Trust, London, W1

People commented on how tidy your workmen were and we are very happy with
everything.

... 2010 - Mrs S.D, The Craft Den, Hertfordshire, AL9

Definitely use again. Found on ... 2013 - Mrs O, Residential customer, Hertfordshire, HP5

The guys who attended were pol ... 2013 - Mr J.P, Residential customer, Hertfordshire, CM23

Following the reviews on this site, I called AC Solutions to enquire about installing an air conditioning system in 3 bedrooms. Richard was quick t ... 2014 - Mr A.H, Residential customer, London, NW3 Which review

Thanks for a good clean installation.

Your lads did a good job.

... 2014 - Mr P.B, Residential customer, Bushey, WD23

Just a note of thanks for the exceptionally neat installation in the morning room and to your team for finding a pipe route in the basement. You ha ... 2014 - Mr A.M, Commercial customer, London, W1

Thank you for your call earlier. They have done a lovely job - very tidy and well presented work. And nice people too! Thanks so much.

... 2014 - Ms L.M, Residential customer, St Albans, Herts, AL4

Just a quick note to say that we have been delighted with the air conditioning unit. It is very effective, and quiet, and unobtrusive (possibly eve ... 2014 - Mr P.H, Residential customer, Hertfordshire, HP4

We are very pleased Richard, thank you.

... 2014 - Mr & Mrs R.N, Residential customer, Chiswick, W4

Just to say, we were very happy with the air conditioning units! Thank you so much for your help and assistance, and at such a short notice as well ... 2014 - Seventh-Day Adventist Church, St Albans, AL1

I would just like to tell you how pleased I am with the service you provided.
The guys you sent round could not have been more courteous and ... 2014 - Mr R.K, Residential customer, Radlett, WD7

Following the recommendations on Which Local, I contacted AC Solutions about installing air conditioning in my first floor flat. It gets very hot i ... 2014 - Ms J.S, Residential customer, Middlesex, HA5 Which review

I asked two companies to make suggestions, and Richard was by far the most professional and knowledgeable of the two. He and his installers worked ... 2014 - Mr C.M, Residential which review, London, W12

There are plenty of cowboy air conditioning firms around. One firm tried to get me to sign up to having everything inspected 4 times per year, even ... 2014 - Mr G.H, Residential NW3 Which review

Once again a big thank you to you for helping me I am very grateful to you, we are very pleased with the air con.

... 2014 - Havana Nightclub, Hertfordshire,

Many thanks for your help as ever. We really look forward to the annual service for the opportunity to make contact with AC staff again.
2014 - Mr & Mrs A.M, Residential customer, London, W3

I really appreciate the work that your team put in, and they left our flat very tidy! Thanks again.

... 2014 - Mr & Mrs R.L, Residential customer, London, SW15

You are great people to work with Richard and I also am very appreciative of all your support.
Many thanks again and All the Best

... 2014 - Mr J.M.L, Commercial customer, London

The system has been brilliant ever since the service took place, thank you for arranging.

... 2015 - K2 Drives & Controls Ltd, Watford

Aircon appears to be working well and we are very happy with it.

Thanks again!

... 2015 - Mr & Mrs M.M, Residential customer, Hertfordshire, WD6

I love great service, and am a fussy perfectionist, but this company exceeded my expectations! My initial email enquiry was answered literally with ... 2015 - Mr & Mrs B.B, Residential customer, Hertfordshire, WD6 - Which Review

I would like to take this opportunity in thanking all of the team for a truly efficient and professional service.

The service we rec ... 2015 - Mr & Mrs B, Residential customer, HA5

Very nice and neat install... -- compliments to the team.

Thank you.

... 2015 - Mr & Mrs H, Residential customer, SW6

We were very impressed initially by the level of professionalism of all staff. Richard Merritt took the time during the first visit to plan out the ... 2015 - Mr & Mrs M, Residential customer, Harlow

We have been delighted with our recently fitted air conditioning units fitted by AC Solutions. Richard and the team were a pleasure to deal w ... 2015 - Head, St Johns Infant School Radlett

An email a year after installation:

I have to say that this system was a great investment (particularly last night!). We should have ... 2015 - Mr P.N Residential customer, WD5

An email received four years after installation:

Hi to all our friends at AC Solutions

We are here ... thinking about you al ... 2015 - Mr & Mrs M, Residential customer, W3

Thank you so much. Everything running excellently. ... 2016 - Shawe Physio, Broxbourne

It has been a real pleasure working with you again this year and I was so grateful you did the job with virtually no notice - and with your usual prof ... 2015 - Ms J.B - Interior Designer, London

Great Service. ... 2015 - Barrow Brooks, Kings Langley

We are very happy with the service provided. Thank you. ... 2016 - Mr J.R - Residential Customer, Watford

This is a letter from 2006 we found when clearing out our archives. We still work with this school.

Dear Richard, Thank you ... 2016 - West Lodge School, Harrow

Excellent service.

Just to say many thanks to you and your team for the excellent job on installing our air-cond ... 2016 - The Flyfishers' Club, W1

My thanks to your team for a wonderful job & we are very happy with the results.2015 - Mr M, Residential customer, TW1

Your guys were great.

... 2016 - Cafe in the Park, Rickmansworth

I used this company to install air conditioning in my home. I checked out other companies but ... 2016 - Mrs C.T, Residential customer, HA3

We are very happy with the services from you, the company and your engineers. Our Air conditi ... 2016 - Mr R.L, Palmers Fiat, Watford

Thank you very much for the install, the whole process was painless.

... 2015 - Mr P.F, Tarragon, St Albans, AL2

I wouldn't hesitate to recommend this company. The product is first class as was the installation. the two guys were polite, courteous and explaine ... 2017 - Mr C, Residential Customer, Watford, WD19

Professional and helpful. Technically competent, good advice, efficient and effective - definitely will use again.

... 2017 - Mr W, Residential Customer - Harpenden, AL5

You and your team have been exemplary

... 2017 - Mr T, Coffee Shop, London W2

Yes everything went very well thank you, the guys were all really decent/great, and install went fab.

... 2017 - Mr L, Residential Customer - Hounslow, TW7

Thank you all for a professional service.

... 2017 - Woodside Community Centre, Watford, WD25

Richard Thank you for your email and apologies for the delay in responding (due to holiday). Lee and his colleague (Ryan, I believe) have done a ... 2017 - Mr W, Residential Customer - Hemel Hempstead, HP1

I must say that the service and professionalism given by yourself was of a very high standard and I hope to work with you in the future.

... 2017 - Focus Logistics, Rickmansworth, Herts

We are very pleased with the installation.

... 2017 - Mr Y, Residential Customer - London, W12

I am completely satisfied. A good job done by two very pleasant people, who tidied up after themselves.

... 2017 - Ms S, Residential Customer - Richmond, TW9

We are very happy with everything - both the end result and the way it was carried out.

... 2017 - Mr P, Residential Customer - Hatfield, AL9

Totally satisfied Richard - thanks.

... 2017 - Mr B, Residential Customer - Pinner, HA9

A great job, all looking good. Thank you to you and your colleagues for your help with this.

... 2017 - Mr M, Residential Customer - Rickmansworth, WD3

Everything is fine and looks like it will get a workout today! Your installers were friendly and helpful.

... 2017 - Mr & Mrs S, Residential Customer - London, NW10

The 2 guys who fitted the air con were terrific and a pleasure to have here. They checked and we know that the system works.

... 2017 - Mrs L, Residential Customer - Pinner, HA5

The installation went very smoothly and although we have only been in the apartment briefly since the unit was fitted and have not had a chance to ... 2017 - Mr S, Residential Customer - Hammersmith, W6

Hi Richard, indeed we are thank you - I really like the units - quiet and very nicely connected via the app!

... 2017 - Mr C, Residential Customer - London, N21

Our ancient air con system (Fujitsu circa 1990) while still working was clearly reaching it's 'sell by date.' We asked Richard Merritt, ACS to insp ... 2017 - Mr M, Residential Customer - London, W13 WTT Review

Arrived on time, kept me informed, showed me how to use the installation, cleared up afterwards. Supportive and helpful installer.

... 2017 - Mr H, Residential Customer - Watford, WD19. WTT Review

Excellent Friendly, efficient, would recommend.

... 2017 - Mrs S, Residential Customer - Bushey, WD23. WTT Review

Efficient and professional The team were quick, worked well with our team of builders and installed everything ready.

... 2017 - Mrs F, Residential Customer - Uxbridge, UB8. WTT Review

I have just returned home to find that Lee and Ryan have done a superb job on finishing the installation of our new multi-split system. I was very ... 2018 - Mr W, Residential customer, London, W12

A thoroughly professional installation, carried out in a courteous and friendly manner. We're absolutely delighted with the work done, and reassure ... 2018 - Mr & Mrs W, Residential customer, London, Which Review

I haved trusted them with installations in two of my houses - In today's busy world, to find a reliable company who can reproduce quality installat ... 2018 - Mr B, Residential customer, MK18, Which Review

A Professional and Trustworthy Trader and Service Provider of many years - AC Solutions is one of the few companies I would recommend to others. Fr ... 2018 - Mrs C, Residential customer, Borehamwood, WD6, Which Review

A first class and highly trusted A/C contractor - Over the fast 5 years or so, we has used AC Solutions for all of our A/C requirements. Not only f ... 2018 - Mr W, Chesham Prep School, Chesham, HP5, Which Review

Would definitely recommend - The team at AC Solutions are always friendly, professional and efficient. They also go out of their way to fix a probl ... 2018 - Ms S, Pierre Fabre, Borehamwood, WD6, Which Review

My experience today was 1st class, the service delivered by your engineers was faultless. They kept me updated with what they were doing, and respe ... 2018 - Ms G, Eco Age, W6, Which Review